Online Hotel Check-in with Innovatrics Remote Identity Verification Solution

While Covid may have been a catalyst for the development of contactless hotel check-in, the trend isn’t just a pandemic work-around. As more and more guests demand flexibility and comfort upon their arrival, hotels now have to satisfy these needs while saving valuable resources by adopting technology to automate their check-in process.

Innovatrics Digital Onboarding Toolkit (DOT) offers a complete set of tools and options for cost-effective and reliable identity verification that can cut the check-in process to less than a minute. By integrating DOT into their check-in application, hotels can fully automate check-in and eliminate multiple contact points that can cause great inconvenience to their guests, not to mention increase the possibility of fraud or personal data misuse. 

Through Innovatrics remote identity verification, hotel guests are able to complete the check-in process completely online using their mobile devices. They only have to present their passport or ID, follow simple prompts, and check if the data on the screen is correct. A confirmation email can be sent afterward, along with a passcode to access their chosen hotel room. Upon arrival, there’s no need to wait for check-in. The hotel front desk staff don’t have to wait for late check-ins or perform redundant tasks. What’s more, mistakes and typos are unlikely to happen since the data is already uploaded.

Contactless hotel check-in made possible by Innovatrics technology not only provides a hassle-free experience for guests but can make hotel operations more efficient. Online check-in can lead to the optimization of staff time and resources to ensure that your guests are satisfied. By making a great first impression, it might just be the reason why they might keep coming back, or at least give your hotel the five stars it deserves.

Interested to know how to achieve a contactless and painless hotel check-in? Contact us here to learn more about our solutions.